Lead Well

Photo by Afif Ramdhasuma on Unsplash Feedback is so important. I can’t tell you how many times I thought something was going to work and it bombed and other times something trivial became a huge success. Through the years, I’ve found collecting feedback increases my odds of creating success. There are a lot of tools out there to facilitate the collection of feedback, but the one I use for most events is surveys. As part of my follow up process, which I write about here , I always send out an email thanking people for coming and inviting them to our next service or event. At the end of the email, I’ll include a link to a survey. Because I’m asking for their time and opinion, I strategically provide the carrot of a gift card drawing between $25 and $50.  One time for budgetary reasons, I skipped the drawing. As a result, the survey responses were very low. By offering some kind of payment the response rate increases dramatically. I’ve used Survey Monkey in the past with great success,

Photo by Priscilla Du Preez on Unsplash It’s Fall, and that means it’s time for your fall festival, trunk or treat, Holy Ghost Weeny Roast or whatever you call the event you do this time of year. This is a unique event because a lot of people who may not come to your church may come to your campus for the very first time. Unlike events like VBS or Egg Hunt, fall festivals offer a specific registration challenge. Because the nature of the event is come and go, trying to collect people’s contact information can be really challenging and cause a lot of friction between your volunteers and the people attending the event. Over the years, I’ve seen and tried a lot of different methods for getting this valuable information, and I finally landed on one that works. Here are 4 ways to not do registration and one that works.

Photo by Elissa Garcia on Unsplash Let’s imagine that through very little work of your own you had 30 new volunteers show up in your ministry on the same day. Do you know where you’d put them? Do you know what job you’d give them to do? How would you onboard them to make sure they understand the mission and vision of your ministry? Asking these kinds of questions helps you see the holes in your ministry. And what you need to work on to get to that next level. In a previous post, I talked about building your ministry for growth you can read that here . In that post, I talked about creating a flowchart to see where your volunteer holes are and where to fill them. But when you put new volunteers in their positions, the next question they’re going to ask is, “What am I supposed to do?” This is where job descriptions come in. If you’ve ever worked in the corporate world (in my case, retail) you’ve seen these before. Hopefully, you were given one when you were hired because they help